Social housing UK
Additional resource for properties and tenants
As used by
Viewber: Supporting all your social housing needs
Whether you’re involved in shared ownership sales, social rent, or managing social housing, Viewber offers a comprehensive range of services to support your operations—nationwide.
From fire door checks and PCFRAs to property previews via live WhatsApp calls or written reports, we help you make informed decisions before travelling to inspect or take on a property.
Our services include:
- Live or written property previews
- Full marketing packs including 360° tours and descriptions
- Keyholding or key safe installation
- All viewings and inspections
- Tenancy welfare checks
- Completion handovers and move-ins
- Comprehensive fire door checks and PCFRAs
Whatever you need, wherever you need it in the UK—Viewber has you covered.
Scroll down to learn more or get in touch today.
Manage your properties and meet KPIs efficiently
Efficient, reliable support for housing providers
From tenancy verifications and property abandonment checks to communal area inspections and hosted property viewings, Viewber has you covered.
Our nationwide network of trusted, local, and DBS-checked Viewber Members helps you:
- Deliver a better service
- Reduce costs
- Minimise unnecessary travel
- Support your journey towards net zero
We’re here to help you meet even the most challenging KPIs—quickly, professionally, and cost-effectively.
Local, trained and reliable
The Viewber network provides you with instant access to thousands of trusted and vetted inspection agents rated by people like you. Reliable support without the need to recruit.
Why social housing uses Viewber
Save time & money
Viewber’s viewing and inspection services means your staff can focus on their important tasks that help deliver revenue, leaving the property viewings, visits and checks to a local Viewber Member.
Whenever, wherever
Viewber’s unique solution allows you to inspect a property anywhere in the UK at short notice and as often as you need at minimal cost. No more unnecessary trips or missed inspections.
Keep an eye on your property
You can arrange property checks at short notice, book online from anywhere in the world and discover quickly if there are any risks, damp, security issues or damage from existing tenants.
Innovation that delivers
Our Viewber Members are guided by our innovative reporting technology helping to produce a consistent reporting standard for any property that you look after.
What can we do together?
Tenancy verifications and welfare checks
Conduct full tenancy verifications and reduce unauthorised occupancy to help achieve property recovery KPIs. Use our welfare checks to identify vulnerable residents, respond to concerns and report safety and wellbeing needs with independent documented visits.
Post-repair works inspections
Ensure the best service for your tenants with documented photographs, video and a report on any repair works undertaken at the property – such as electrical or plumbing. We can report on tenant satisfaction and confirm whether chargeable work has been completed as expected.
Communal area checks
Our Viewber Members can provide photographs, opinion and videos in a detailed report to show the condition of communal areas, ensuring escape routes are kept clear and areas are being kept in good condition. Help improve estate gradings and achieve compliance KPIs.
Floorplans and photography
Flexible, on-demand support for housing associations and local authorities
Viewber is perfectly positioned to support housing associations and local authorities facing tight budgets and heavy workloads. Our on-demand network provides expert help exactly when you need it – with no fixed overheads.
From marketing and asset management to day-to-day social housing operations, we offer cost-effective, flexible solutions nationwide.
Services include:
– Professional property photography
– Marketing support
– Resource for inspections and management tasks
Let Viewber help ease the pressure, reduce costs, and deliver quality service at scale.
Viewings hosted on your behalf
On-demand support for your organisation to assist conducting viewings and applicant sign-ups. Our Viewber Members are available nationally 24/7, including weekends and bank holidays. Help reduce void periods and reduce re-let times without the need for extra staff or insisting essential employees spend time covering long distances and being out of the office.
Property condition reports
You can arrange property checks at short notice, book online from anywhere in the world and discover quickly if there are any risks, damp, safety or security issues from properties that are either vacant or those with existing tenants. Alternatively our Viewber Member can livestream a property to your surveyors and remove the need for excessive travel.
Better service, more cover, 24/7 nationally.
Viewber is providing the housing sector with essential business continuity services – supporting the delivery of affordable housing and helping communities UK-wide.
Property viewings, inspections and checks when you need them.
Book a time and place online
Simply arrange a time for our Viewber Member to visit. Log on to your Viewber dashboard, add the property details and appointment time. A local Viewber Member will be confirmed and contact details provided. We can support you with as many bookings as you need.”
A Viewber Member attends on your behalf
The Viewber Member collects the keys from you (alternative key holding arrangements are available). They attend, complete the requested service and secure the property.
Receive feedback directly to your inbox
Once the appointment is completed, the Viewber Member will provide you with written feedback, and depending on the chosen service, to possibly include photographs, videos and PDFs, directly to your inbox.
People on the ground
If staff availability is an issue, remember that services like Viewber are inexpensive and have increasingly-skilled and reassuring people on the ground who can handle viewings.
TV's Phil Spencer
Presenter
Pivotal to us
Would like to say that viewber has been pivotal to us
Sail Homes
Sail Homes
Working very smoothly
We have been utilising Viewber for a few weeks now and it is working very smoothly. The booking system is easy to use and the Viewber we have been using (Alex) has been excellent, kept us well updated and provided feedback pretty much instantly. We have received a few offers from the different viewings and already had a couple of offers accepted.
Touchstone
Property Management